Shipping & Policies
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept exchanges
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Wholesale availability
We are a new business but depending on how big of an order we can handle it! 😊🐉
Care instructions
Care instructions will be on a label 🏷 on the box 📦 or jar🏺 it came in with the how to use instructions. Not the shipping box📦.😊🐉
Custom and personalized orders
I love working with people to make something just the way they like it. To make some thing like nothing else in my shop. If that interest you that’s awesome. Come see me.😊